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Twitter’s India Interim Grievance Officer Chatur resigns

Days after the appointment under the new IT guidelines, Twitter’s interim resident grievance officer in India Dharmendra Chatur has stepped down. Sources gave this information. His name is not shown on the website of the US-headquartered micro-blogging platform, as mandated under the Information Technology (Intermediate Guidelines and Digital Media Ethics Code) Rules 2021.
Twitter declined to comment on the matter.

On the website, the Grievance Officer contact information for users in India is listed as Jeremy Kessel, based out of San Francisco, US.

The development comes at a time when the micro-blogging platform is already under pressure to adhere to the new norms and has faced severe criticism from the government with warnings of legal action.

The development comes after Union Electronics and IT Minister Ravi Shankar Prasad was denied access to his Twitter account for nearly an hour over alleged violation of the US Digital Millennium Copyright Act.

However, they were later allowed access to the account by taking them to India-made micro-blogging platform Ku. The minister called the action by US-headquartered Twitter a gross violation of IT guidelines.

Earlier, he had hit out hard at the company for not complying with the new norms.
Twitter, on the other hand, has lost its status as an arbitrator platform in India due to non-compliance with the new arbitrator guidelines.
The micro-blogging platform had recently said that it has appointed an interim chief

compliance officer as per the new norms, and the details will soon be shared directly with the IT ministry.