This railway station of the country became silent, information about trains will be available in a different way
As soon as you reach the railway station, you can often hear the voice ‘Passengers please pay attention’. But now this announcement will not be heard at a railway station. There was silence at the 150-year-old Dr. MGR Ramachandran Central Railway Station in Chennai since last Sunday. Because this station has said goodbye to the traditional system given to passengers about trains for decades. Now there will be no public announcement system at this station. Like the airport, big screen boards have been installed at Dr. MGR Ramachandran Central Railway Station for enquiry.
In the order issued by RN Singh, General Manager, Southern Railway, the officials were asked to ensure that all visual display boards are in working condition and displayed for the convenience of passengers.
Special arrangements made from entry to exit point
Large digital screens displaying the arrival and departure of trains in Tamil, Hindi and English have been installed at all the 3 entry points of the station. At the same time, the concourse area has also been covered with a digital board of 40-60 inches. Braille navigation maps and sign language videos have been provided at the main entrance of the station to assist the disabled. However, PA system will continue for suburban trains. He said, “This step was taken on a practical basis. An official spokesperson of the Chennai Railway Division said that there would be no audio in the advertisements either. He said that passenger information centers operated by railway employees will guide the passengers.
‘Will do feedback of passengers and improve’
A railway official said that based on the experience of passengers, additional improvements will be made in these facilities. As part of the redevelopment of the station, large display boards will be installed at the entry point. Inquiry counters will also be increased.
Passengers happy with the use of railway
Passengers are very happy about this new use of the station. A passenger told The New Indian Express that the closure of the public announcement did not make much difference to me, because even after the announcement, I go to the display board and inquire about the train. Public announcement system was used to broadcast information about the arrival, departure, delay and location of trains.